Last updated: September 12, 2025
SIZEBAY provides size-recommendation services for apparel, footwear, and accessories, consisting of the Virtual Fitting Room, Size Chart, Fashion Hint, Fashion Looks, Fashion Image Search, Intelligence, My.Sizebay, Order Tracker, and any new products that may be made available by SIZEBAY. These may be provided on e-commerce platforms — VIRTUAL STORES — under a software as a service (SaaS) model, which means that SIZEBAY grants the e-commerce operator a license to use the software.
OVERVIEW
The COOKIE POLICY explains which information is collected by means of cookies or similar technologies, and how such information will be used by SIZEBAY.
PLEASE READ THIS COOKIE POLICY CAREFULLY. By accessing and using SIZEBAY services, you AGREE TO THE TERMS DESCRIBED HEREIN.
1. WHAT ARE COOKIES?
1.1 Cookies are small text files that are downloaded to your device when you access a website. They can be used to collect information about your internet browsing, such as language preferences, purchase history, or browsing habits. This information is stored in the cookie file and can be accessed by the website when you visit it again.
1.2 Many websites use cookies to improve user experience, personalize displayed content or ads, or for other purposes. For example, a website may use cookies to remember your language preferences or to store login information, allowing you to remain signed in when you return to the site.
2. WHY DO WE USE COOKIES OR SIMILAR TECHNOLOGIES?
2.1 SIZEBAY uses cookies to store information that can improve the experience of customers of VIRTUAL STORES that use SIZEBAY services, allowing users not to have to provide, every time they access the VIRTUAL FITTING ROOM, their body-measurement information to receive a size recommendation.
2.2 Alguns cookies são necessários por razões técnicas para que o website e as aplicações funcionem. Outros cookies também permitem rastrear e direcionar os interesses dos usuários e visitantes.
3. WHAT TYPES OF COOKIES DOES SIZEBAY USE?
3.1 SIZEBAY uses various cookies that can be grouped as follows:
Essential Cookies: strictly necessary to navigate the SIZEBAY application. These are the cookies that allow SIZEBAY to provide size recommendations to users who access the VIRTUAL FITTING ROOM and use other SIZEBAY Solutions. Without these cookies, the services will be unavailable.
Performance and Functionality Cookies: used to enhance the application’s performance and functionality, but not essential for its use. Note that without performance cookies, certain features may become unavailable. Through performance and functionality cookies it is possible to: (i) analyze the user’s navigation patterns; (ii) improve the application’s performance and functionality; (iii) facilitate and speed up form completion.
Third-Party Cookies: cookies used by parties other than SIZEBAY; these may be cookies of the VIRTUAL STORE the user is visiting or of third parties associated with it. Care for user and/or visitor privacy and security remains a priority, including in these cases.
3.2 To help you better understand which cookies SIZEBAY uses, we have prepared the table below:
| Examples of cookies you may see | Type | Function | Duration |
| SIZEBAY_SESSION_ID_V4 | Essential Cookie | The Sizebay Session ID (SID) is used by our services to identify a user. This ID must be stored in cookies to be read by the application. | Per session |
| cookielawinfo-checkbox-analytics, cookielawinfo-checkbox-functional, cookielawinfo-checkbox-necessary, cookielawinfo-checkbox-others, cookielawinfo-checkbox-performance, cookielawinfo-checkbox-publicidade, CookieLawInfoConsent | Essential Cookie | Set by the GDPR Cookie Consent plugin. This cookie is used to obtain the user’s consent. | 11 months |
| qtrans_front_language | Essential Cookie | Used to translate text into the user’s language. | Up to one session |
| _ga, _ga_E435ZMP0ZH, _gcl_au, _gid, _hjAbsoluteSessionInProgress, _hjFirstSeen, _hjSession_431146, _hjSessionUser_431146, _hjIncludedInPageviewSample, _hjIncludedInSessionSample | Performance & Functionality Cookie | Used to record page views, site visits and traffic; used for Analytics. | Up to 2 years |
4. WHAT IF THE USER AND/OR VISITOR DOES NOT WANT COOKIES OR TRACKING TECHNOLOGIES?
4.1 The user has the right to decide whether to accept or reject cookies, whether via browser settings, website pop-ups, within the SIZEBAY services application, or by changing settings in antivirus tools. However, please note that disabling cookies may affect how you interact with the SIZEBAY application.
4.2 Cookies can be refused or disabled using options available in major browsers:
- Microsoft Edge;
- Mozilla Firefox;
- Google Chrome;
- Safari;
- Opera.
4.3 The USER may, at any time, delete the cookies stored in the browser. Doing so causes SIZEBAY to lose the reference between that browser/device and previously recorded events, so any data collected up to that moment will persist only in a statistical and aggregate form, without any individually identifiable association to the USER. From the deletion onward, a new technical identification cycle begins, with no link to prior records.
5. CONTACT
5.1 For further information or questions about the use of cookies or other technologies, please email privacy@sizebay.com.
6. GENERAL PROVISIONS
6.1 The terms contained in this Cookie Policy are of indefinite duration and may be amended at any time. If amended, a revision notice will be made available on the website itself.